{"id":2105,"date":"2021-03-24T07:25:45","date_gmt":"2021-03-24T07:25:45","guid":{"rendered":"http:\/\/localhost\/nuss\/?page_id=235"},"modified":"2026-05-09T02:48:50","modified_gmt":"2026-05-09T02:48:50","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mehoodeleganthotelshanghai.com\/ko\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2105\" class=\"elementor elementor-2105\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a96a73 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"2a96a73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98ef20c\" data-id=\"98ef20c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97088c0 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"97088c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Below, you will find a list of the questions most frequently asked by our guests.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b184647 elementor-section-gap-beside-no elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"b184647\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d49749\" data-id=\"1d49749\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b986a9e elementor-invisible elementor-widget elementor-widget-nuss-heading\" data-id=\"b986a9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-modern-heading\">\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"heading-primary-wrap\">\r\n\t\t\t\t<h4 class=\"heading-primary elementor-heading-title\">FAQ'S<\/h4>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<div class=\"heading-divider-wrap\">\r\n\t\t\t\t<div class=\"heading-divider\" style=\"left: 0px;top: 6px\"><\/div>\r\n\t\t\t<\/div>\r\n\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50f0733 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"50f0733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions &amp; Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3c0b6e4 e-flex e-con-boxed e-con e-parent\" data-id=\"3c0b6e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f835254 elementor-widget elementor-widget-text-editor\" data-id=\"f835254\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">1. Where is Mehood Elegant Hotel Shanghai Bund located?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">The hotel is situated at No. 299 Wusong Road, Hongkou District, Shanghai, 200080, China. It enjoys a prime North Bund location, just a 10-minute walk from the iconic Bund promenade and Suzhou Creek, with easy access to North Sichuan Road Metro Station (Line 10).<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">2. How do I get to the hotel from Shanghai airports?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">From Hongqiao International Airport: ~30 minutes by taxi or Metro Line 10. From Pudong International Airport: ~45\u201360 minutes by taxi or Maglev + Metro transfer. The hotel concierge can arrange private airport transfers upon request.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">3. What are the check-in and check-out times?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Standard check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are subject to availability and can be arranged through the front desk or during booking.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">4. What room types are available?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">The hotel offers 161 elegantly designed accommodations, including Deluxe King\/Twin Rooms, Business Suites, Family Rooms, and Luxury Bathtub Suites with city or river views. All rooms feature premium bedding, smart controls, and floor-to-ceiling windows.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">5. Is Wi-Fi available, and is it free?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Yes, complimentary high-speed fiber-optic Wi-Fi is provided throughout the hotel, including all guest rooms, meeting spaces, and public areas. Dedicated bandwidth options are available for business events.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">6. Does the hotel have a restaurant or breakfast options?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Yes. The signature \u96c5\u5bb4 Restaurant serves refined Chinese cuisine and an extensive Western\/Asian breakfast buffet. The 16th-floor Cloud Bar offers craft cocktails with panoramic Bund views, and 24-hour room service is available.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">7. Are there fitness or wellness facilities?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Guests have complimentary access to a modern fitness center equipped with cardio and strength-training machines. In-room spa services can be arranged upon request.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">8. Is the hotel suitable for business travelers?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Absolutely. Facilities include a 24\/7 business center, versatile meeting rooms (capacity 10\u2013200+), advanced AV\/VC technology, executive concierge support, and ergonomic in-room workspaces.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">9. Does the hotel offer parking or EV charging?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Yes, on-site parking is available for guests (fees may apply). Electric vehicle charging stations are also provided\u2014please reserve in advance when booking.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">10. What languages do the staff speak?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Our multilingual team fluently speaks Mandarin, English, and Japanese, with additional language support available upon request to ensure seamless communication for international guests.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">11. Are children welcome, and are there family amenities?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Children of all ages are welcome. The hotel provides cribs, children&#8217;s toiletries, and family-friendly room configurations. Babysitting services can be arranged through the concierge.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">12. What is the pet policy?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Pets are not permitted at Mehood Elegant Hotel Shanghai Bund, with the exception of certified service animals. Please contact the hotel in advance to arrange accommodations for service animals.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">13. What payment methods are accepted?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">The hotel accepts major international credit cards (Visa, Mastercard, American Express, JCB), UnionPay, Alipay, WeChat Pay, and cash (CNY). Prepayment options are available during booking.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">14. What is the cancellation policy?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Cancellation terms vary by rate type. Flexible rates typically allow free cancellation up to 24\u201348 hours before arrival. Non-refundable rates offer discounted pricing but cannot be modified or canceled. Please review your booking confirmation for specific terms.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">15. Are there nearby attractions within walking distance?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Yes. The Bund (10-min walk), Suzhou Creek Greenway, Garden Bridge, North Sichuan Road shopping district, Shanghai Music Valley, and Duolun Road Cultural Street are all easily accessible on foot or by short metro ride.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">16. Is the hotel accessible for guests with mobility needs?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">The hotel features accessible rooms with roll-in showers, grab bars, and lowered fixtures. Public areas, elevators, and entrances are wheelchair-friendly. Please specify accessibility requirements when booking.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">17. Does the hotel offer laundry or dry-cleaning services?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Yes, same-day laundry and dry-cleaning services are available (fees apply). Express service and shoe-shining can be arranged through housekeeping or the front desk.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">18. Can I host events or meetings at the hotel?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Yes. The hotel offers professional MICE services, including a Grand Ballroom, breakout rooms, customized catering, AV support, and dedicated event planners. Contact the business events team for proposals.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">19. Is smoking allowed in guest rooms or public areas?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Mehood Elegant Hotel Shanghai Bund is a non-smoking property. Designated outdoor smoking areas are available. A cleaning fee may apply for smoking in non-designated areas.<\/span><\/div><div class=\"qwen-markdown-space\">\u00a0<\/div><div class=\"qwen-markdown-paragraph\" data-spm-anchor-id=\"a2ty_o01.29997173.0.i18.6cce55fbT5QwCG\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">20. How can I make special requests (e.g., high floor, anniversary setup)?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Special requests can be added during online booking or communicated directly to the hotel via phone or email prior to arrival. While subject to availability, our team strives to fulfill preferences to enhance your stay.<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Below, you will find a list of the questions most frequently asked by our guests. FAQ&#8217;S Questions &amp; Answers 1. Where is Mehood Elegant Hotel Shanghai Bund located?The hotel is situated at No. 299 Wusong Road, Hongkou District, Shanghai, 200080, China. It enjoys a prime North Bund location, just a 10-minute walk from the iconic [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2105","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/mehoodeleganthotelshanghai.com\/ko\/wp-json\/wp\/v2\/pages\/2105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mehoodeleganthotelshanghai.com\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mehoodeleganthotelshanghai.com\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mehoodeleganthotelshanghai.com\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mehoodeleganthotelshanghai.com\/ko\/wp-json\/wp\/v2\/comments?post=2105"}],"version-history":[{"count":4,"href":"https:\/\/mehoodeleganthotelshanghai.com\/ko\/wp-json\/wp\/v2\/pages\/2105\/revisions"}],"predecessor-version":[{"id":5908,"href":"https:\/\/mehoodeleganthotelshanghai.com\/ko\/wp-json\/wp\/v2\/pages\/2105\/revisions\/5908"}],"wp:attachment":[{"href":"https:\/\/mehoodeleganthotelshanghai.com\/ko\/wp-json\/wp\/v2\/media?parent=2105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}